Enterprise WANs are critical to the successful migration of unified communications (UCaaS) and contact center applications (CCaaS) to the cloud. A cloud model for unified communications and contact center helps organizations lower costs, reduce complexity, and improve end-user productivity and customer experience.
But to exploit the full potential of these cloud applications, the enterprise WAN must be designed for the cloud-first world, offer the reliability and robustness of MPLS with the flexibility and cost of an Internet-based solution.
